Requesting a Return Authorization Number
To return an item, e-mail us at customerservice@killarneymetals.com to obtain a Return Authorization Number. Please provide the following information in your e-mail: your order number, the item(s) and quantity you wish to return, and the reason for the return.
Within 24 hours of receiving your request, we will e-mail you return instructions, including a Return Authorization Number. In the event you are returning something due to damage, manufacturer defect or an error on our part, we can also e-mail a FedEx mailing label to return the items at our expense.